Job Description

Insurance Specialist

Brabo Insurance, a proud veteran-owned company, has carved its niche in the industry since 2016. Recognized on the Inc. 5000 list, we support over 700 businesses nationwide through Payroll, HRIS, ASO, Benefits, and Insurance services. Our growth is rooted in our 5 Core Values: Quality. Communication. Partnership. Accountability. Growth. We are expanding our Insurance division and looking for a motivated, growth-minded professional to start their insurance career with us.

Role Overview

This is an entry-level Insurance Specialist position designed for someone looking to build a long-term career in commercial insurance. You will work closely with our licensed producers and service team to support commercial accounts, assist with insurance audits, and collaborate with our Payroll and Benefits divisions to ensure a seamless client experience. This role starts at $25 per hour, with the expectation that you will obtain your Massachusetts Property & Casualty license within the first four months of employment (support provided).

Compensation

• Starting Pay: $25.00 per hour
• Full-time, permanent position
• Growth path into licensed account management and production roles

Primary Responsibilities

Client & Policy Support

• Assist with servicing personal & commercial insurance accounts
• Support policy changes, endorsements, certificates, remarketing and renewals
• Respond to client inquiries in a timely and professional manner
• Maintain accurate documentation in our agency management system

Insurance Audit Support

• Assist clients with workers' compensation and general liability audits
• Gather required documentation including payroll records and classification data
• Work closely with carriers to reconcile and finalize audits
• Communicate audit results clearly to clients

Payroll & Cross-Division Collaboration

• Pull and review payroll reports to support insurance audits and underwriting
• Partner with Brabo's Payroll and Benefits teams for clients utilizing multiple services
• Ensure consistency of employee data across payroll, benefits, and insurance platforms
• Identify opportunities where coordination between divisions improves client outcomes

Administrative & Growth Responsibilities

• Maintain organized client files and documentation
• Support sales team with proposals and renewal preparation
• Participate in ongoing training and professional development
• Obtain Property & Casualty license within first 4 months

Qualifications

• Strong communication and organizational skills
• High attention to detail
• Comfortable working with numbers and reports (payroll exposure is a plus)
• Ability to manage multiple tasks and deadlines
• Proficient in Microsoft Office (Excel experience preferred)
• Prior experience in insurance, payroll, or customer service is helpful but not required
• Willingness to study for and obtain MA Property & Casualty license within 4 months

Why Choose Brabo?

• Competitive starting hourly compensation
• Clear career growth path within insurance
• Licensing support and mentorship
• 401(k) with company match
• Health, dental, and vision insurance
• Paid time off and parental leave
• Collaborative, cross-functional team environment
• Hybrid remote flexibility

Position Details

• Job Type: Full-Time, Permanent
• Schedule: Monday–Friday
• Work Setting: Hybrid (Plymouth, MA office + remote flexibility)

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