Branch Office - JFK, NYC
The Brokerage Manager oversees all customs brokerage operations at JFK, ensuring compliant and efficient import processing. This role manages entry teams, communicates with government agencies and clients, and drives performance, compliance, and business growth. The Brokerage Manager ensures adherence to U.S. Customs & Border Protection (CBP) regulations, oversees daily entry operations, and provides leadership in customs compliance and client service.
Job Responsibilities - Prepare, review, and file customs declarations, entry documents, and post-entry amendments in accordance with CBP regulations. Classify products based on HTS (Harmonized Tariff Schedule) codes and determine correct duty rates and trade program eligibility. Ensure compliance with U.S. customs laws, import/export regulations, and partner government agency requirements (FDA, USDA, EPA, etc.). Provide clients with regulatory guidance, compliance updates, tariff changes, and trade agreement applications (e.g., USMCA). Coordinate with freight forwarders, carriers, government officials, and internal teams to facilitate timely release and shipment delivery. Maintain current knowledge of customs law, trade regulations, and industry developments. Manage customs audits, binding rulings, post-summary corrections, protests, and recordkeeping compliance. Investigate and resolve customs-related issues, holds, or discrepancies. Train staff on customs processes, compliance standards, and documentation requirements. Maintain broker license in good standing, including CE requirements and compliance.
Basic Qualifications - Active U.S. Customs Broker License (mandatory) Strong knowledge of: Import regulations and CBP requirements HTS, classification, and valuation rules PGA regulations (FDA, USDA, DOT, FTC, etc.) Incoterms® and international logistics processes Proficiency in customs brokerage systems & trade compliance software (e.g., ACE, ABI systems) Excellent communication and client-service skills Strong attention to detail, analytical skills, and accuracy in data processing
Preferred Qualifications - Experience with global trade compliance or export controls (EAR/ITAR) Knowledge of bonded warehouse and FTZ procedures Prior experience handling customs audits and compliance programs (C-TPAT, ISF, etc.) Multilingual ability (preferred but not required) Bachelor's degree preferred or equivalent experience
Salary Range - $100K - $110K DOE
Overtime Required (Yes or No) - No
Travel Required (Yes or No. If Yes, how often.) - Yes
Full time or Part time and Scheduled Work Hours - Full Time
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